Frequently Asked Questions

Everything you need to know about your Jimmy Lion experience, from shipping to sock care.

How long will it take for my order to arrive?

Delivery times vary by location. Orders within the EU typically arrive in 3-5 business days, while international shipping can take 7-10 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.

What materials are Jimmy Lion socks made of?

We pride ourselves on quality. Most of our socks are crafted using high-quality combed cotton (78%), polyamide (20%), and a touch of elastane (2%) for the perfect stretch and durability.

What is your return policy?

We offer a 30-day return window from the date of delivery. To be eligible for a refund, socks must be unworn, unwashed, and still in their original packaging with all labels attached.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a seamless checkout experience.

How should I wash my socks to keep them looking new?

To maintain the vibrant colors and shape, we recommend washing your socks inside out in cold water (maximum 30°C/86°F). Avoid bleaching and tumble drying; air drying is best for longevity.

Do you offer international shipping?

Yes, Jimmy Lion ships to most countries worldwide. Shipping costs and potential customs duties are calculated at checkout based on your specific destination.